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Customer Service

Everything an existing Keisler Insurance Group client needs in one place — file a claim, request a document, update a policy, or reach your carrier directly, including after hours.

Carrier Directory

Customer service, billing and claims contacts

For after-hours or direct carrier customer service, please use the directory of contacts below.

Travelers

Personal Lines — Customer Service: 877.872.8737 Commercial Lines — Audit: 800.842.4271 Commercial Lines — Billing: 800.252.2268 Commercial Lines — Claims: 800.238.6225 Roadside Assistance: 800.238.6225

Heritage Insurance

Customer Service: 855.620.9978 Claims: 855.415.7120

United Property and Casualty

Customer Service: 800.295.8016 Claims: 888.256.3378

Main Street America

Customer Service: 877.927.5672 Claims: 877.425.2467

National Grange (NGM)

Customer Service: 877.927.5672 Claims: 877.425.2467

Progressive

Customer Service: 800.876.5581 Claims: 800.274.4499

Progressive Flood

Claims: 866.511.0793

US Assure

Claims: 800.987.3373

Assurant Flood

Customer Service: 800.423.4403 Claims: 800.654.4895

Nationwide

Claims: 800.421.3535

Johnson and Johnson

Claims: 800.487.7565

Bankers

Claims: 800.627.0000

Foremost

Billing: 800.532.4221 Customer Service: 800.527.3905 Claims: 800.527.3907

Homeowners Insurance of America

Customer Service / Claims: 866.407.9896

Safeco

Customer Service / Claims: 800.578.6701

St Johns

Customer Service: 800.748.2030 option 4 Claims: 800.748.2030 option 2
After Hours

After-hours claim reporting numbers

We can always help you file your claim during office hours. If you need to report a claim after hours, contact your carrier directly using the claim notification numbers below.

Allied Insurance

ASI

Personal: 866.274.8765 Flood: 866.511.0793

Assurant

Flood: 800.654.4895

Dairyland

First Comp

Grange Insurance

Johnson & Johnson

Main Street America

National Grange

Old Dominion

Progressive

Travelers

Personal: 800.252.4633 Commercial: 800.238.6225

UPC Insurance

Consolidation note for review

Both carrier directories from the old site now live on this one page, replacing the duplicate lists that appeared on /claims/ and /customer-service-contacts/. They are shown as two separate labelled tables on purpose: several carriers list different numbers in each source (Progressive claims is 800.274.4499 in the customer-service list and 800.925.2886 in the after-hours list; Travelers differs the same way). Please confirm with Jon Keisler which numbers are current before we merge them into a single table.

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Can't find what you need?

You won't be left waiting on hold for hours or navigating through an endless maze of automated responses. Call us during office hours and you'll reach a real person who knows your policy.