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File a Claim

At Keisler Insurance Group, we know that making a claim can be stressful. That's why we provide dedicated, compassionate care from real people who understand your situation.

Filing a Claim

We can always help you file your claim

We can always help you file your claim, but if you need to file a claim after our normal business hours, please find the claim notification for each carrier in our Customer Service hub.

You won't be left waiting on hold for hours or navigating through an endless maze of automated responses. Instead, you'll receive expert advice and prompt, personalized service, ensuring your claim is handled efficiently and with care.

Before You Call

What you'll need to gather

Some information you will need to gather upon filing are:

  • 1Policy Holder's Name
  • 2Policy Number
  • 3Address of Policy Holder
  • 4Insured property or vehicle involved in loss
While You Wait

Other things we can handle for you

If your claim means your policy or paperwork needs to change too, start here and an agent will take care of it alongside your claim.

Request an ID Card

Replacement auto or property insurance ID cards, sent by email, text, or mail.

Request an ID card

Request a Policy Change

Add or remove a vehicle or driver, update an address, or adjust your limits.

Request a change
Claims Support

We're Here When You Need Us Most

Dedicated, compassionate care from real people who understand your situation — that's what you get when you file with Keisler Insurance Group.